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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B Shift Vacation

June 23, 2026

5  out of  5
rating by B Shift Vacation
"Maribel was able to delete my old billing card, quickly change my (debit) card of record for billing purposes and charge my current bill w/ the new card.
She was quick, helpful, courteous and friendly."
We responded:
"Thank you for your kind words, David! We're delighted to hear that you had a positive experience with Maribel. Providing excellent service and making the process enjoyable is our top priority. We are dedicated to providing our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
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Ryan Thornton

June 23, 2026

5  out of  5
rating by Ryan Thornton
"Great experience and relationship. Maribel Diaz and Missy Guerra are great."
We responded:
"We appreciate your review, Ryan! We are delighted to know you had a great experience with both Maribel and Missy. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Marlene4399

June 23, 2026

5  out of  5
rating by Marlene4399
"Very professional and was very patient. Highly recommend him"
We responded:
"We’re honored by your positive feedback Marlene! We look forward to continuing to provide you with great service! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Carmen Cross

June 19, 2026

5  out of  5
rating by Carmen Cross
"Maribel Diaz was very helpful and plesant. It was a pleasure to talk to her and she took care of my situation flawlessly."
We responded:
"Thank you so much for your kind review, Carmen! We’re thrilled to hear that Maribel provided you with such a positive and supportive experience. We truly appreciate you taking the time to share your experience. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Cheryl Shamsid-deen

June 16, 2026

5  out of  5
rating by Cheryl Shamsid-deen
"She let know that my car insurance rate was being reduced and that she would do a comparative assessment for more savings in the future."
We responded:
"Thank you, Cheryl! We are glad to hear your positive experience with Maribel. We truly appreciate your feedback and look forward to assisting you again. Your State Farm family is here to help!"
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leonel

June 16, 2026

5  out of  5
rating by leonel
"⭐⭐⭐⭐⭐ 5 Stars
I would like to express my appreciation for the outstanding service I received from Maribel at statefarm. She was professional, knowledgeable, and extremely helpful throughout the entire process. Maribel took the time to answer all of my questions, explain my coverage options clearly, and make sure I felt confident in my decisions.
Her friendly attitude, patience, and dedication to customer service made the experience easy and stress-free. It is rare to find someone who genuinely cares about helping clients the way she does.
I highly recommend State Farm, and especially Maribel, to anyone looking for excellent insurance service. Thank you for your exceptional support!"
We responded:
"Thank you so much for your wonderful review, Leonel! We’re delighted to hear that Maribel provided you with such a positive and supportive experience. She truly cares about her clients and takes great pride in offering professional and attentive service. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Ana Abaunza

June 16, 2026

5  out of  5
rating by Ana Abaunza
"Maribel was very responsive and helpful throughout the process of updating my auto insurance coverage. I had several questions regarding uninsured motorist coverage and different coverage options, and she consistently provided quick responses and made sure the paperwork was corrected when needed. The entire process was handled efficiently and professionally. I appreciate her attention to detail and follow-through. Thank you, Maribel!"
We responded:
"Thank you, Ana! We’re thrilled to hear Maribel was responsive and helpful throughout your auto insurance update. We truly appreciate you taking the time to mention her support with uninsured motorist coverage, her quick answers, and the careful follow-through on your paperwork. We look forward to continuing our Good Neighbor service. Your State Farm family is here to help!"
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ettrick campbell

June 15, 2026

5  out of  5
rating by ettrick campbell
"I greatly appreciate how I was treated by Michael Vera. He explained everything in detail"
We responded:
"We appreciate your review, Ettrick We are delighted to know you had a great experience with Michael V. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Evelyn Aleman

June 5, 2026

5  out of  5
rating by Evelyn Aleman
"Maribel Díaz, she is very kind and helpful.
Unfortunately, we had to cancel the insurance due to the high rates. However, overall, we received excellent service and were treated very well."
We responded:
"Thank you, Evelyn, for your kind words about Maribel. She truly is a great asset to our team. We’re also glad to hear you received excellent service and were treated very well throughout your experience. We understand that the insurance rates can be a deciding factor. We would love the opportunity to have your business again in the near future."
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Zulay Polanco

June 3, 2026

5  out of  5
rating by Zulay Polanco
"I had a wonderful experience with Lydia Castillo, Beatriz, and their team. They were professional, responsive, and made the process smooth and stress-free. Their excellent customer service and willingness to help truly stood out. I highly recommend them!"
We responded:
"Thank you so much for the 5-stars, Zulay! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Gus Cisneros’s Team anytime."
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Wilder Moreno

June 3, 2026

5  out of  5
rating by Wilder Moreno
"The attention and service is very profesional. Thank you very much."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Gus Cisneros’s Team. "
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Mandy Flasco

June 3, 2026

5  out of  5
rating by Mandy Flasco
"Maribel is so great ! She makes this such a pleasant experience thank you for all of your help! I highly recommend this company for your insurance needs"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gus Cisneros’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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vicente cardelle

June 3, 2026

5  out of  5
rating by vicente cardelle
"I was lucky enough, that the person who attended my inquiry, and did every possible thing to help me was Carla Solorzano ,not everyone has the patience , and willingness to help someone,it was because of her instructions and patience ,that I was able to get the instructions that I needed. I even felt bad to keep her on the phone for so long Now a days is not easy to find employees like her
Another plus for State Farm"
We responded:
"Thank you for taking the time to leave such a great review, vicente. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Inesa Gegprifti

May 26, 2026

5  out of  5
rating by Inesa Gegprifti
"Michael Vera was very effective and professional. He explained all aspects of our policy change clearly and helped us get the best possible rate for our home and auto bundle."
We responded:
"Thank you for your review, Inesa! We’re glad to hear Michael Vera was effective and professional, clearly explained the policy change, and helped you secure the best possible rate for your home and auto. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Rodriguez

May 15, 2026

5  out of  5
rating by Rodriguez
"Just wanted to share my experience with my State Farm rep Maribel Diaz. I never write reviews but this call required one. She was patient in listening to my issue and helped me resolve just as quick. Thank you Maribel. 👏🙂"
We responded:
"We appreciate your review, Rodriguez! We are delighted to know you had a great experience with Maribel. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Robert Connor

May 13, 2026

5  out of  5
rating by Robert Connor
"EZ experience with a personable and knowledgeable insurance agent who was a pleasure with which to do business."
We responded:
"Thank you for your kind words, Robert! We're delighted to hear that you had a positive experience with Michael Vera. We thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Tina Rojas

May 13, 2026

5  out of  5
rating by Tina Rojas
"Maribel is very nice, professional,
took the time to understand and explain everything I needed it to know"
We responded:
"We appreciate your review, Tina! We are delighted to know you had a great experience with Maribel. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Sebastian Cassis

May 11, 2026

5  out of  5
rating by Sebastian Cassis
"Amazing customer service! I worked with Beatriz and she was as nice as she was efficient, 5 stars in my book!"
We responded:
"Thank you for your feedback, Sebastian! We know you have options when it comes to insurance, and we thank you for choosing our agency. We’re thrilled to hear that Beatriz provided you with such a positive experience. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
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Alexandra S.

May 8, 2026

5  out of  5
rating by Alexandra S.
"This is a great State Farm office. Everyone is helpful and kind. Maribel is extremely knowledgeable and quick to respond."
We responded:
"Thank you so much for your kind words, Alexandra! We're delighted to hear that you had a positive experience with our State Farm office. Maribel and the entire team strive to provide knowledgeable and responsive service. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to help!"
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Jenny M :D

May 8, 2026

5  out of  5
rating by Jenny M :D
"Beatriz provided an exceptional experience from start to finish. She was incredibly professional, knowledgeable, and patient throughout the entire process. She took the time to answer all of my questions, explain every detail clearly, and made sure I felt confident in my decisions. What really stood out was her kindness and genuine willingness to help—she truly cares about her clients and goes above and beyond to provide the best service possible. Her responsiveness, attention to detail, and dedication made the insurance process smooth and stress-free. I highly recommend Beatriz to anyone looking for an insurance agent they can trust."
We responded:
"Thank you so much for your wonderful review, Jenny! We’re delighted to hear that Beatriz provided you with such a positive and supportive experience. She truly cares about her clients and takes great pride in offering professional and attentive service. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Outdooring with the family

April 29, 2026

5  out of  5
rating by Outdooring with the family
"Gus Cisneros insurance team is amazing: great professionals, attention to detail, they really care for the customer. Totally recommend them! They saved us money in the auto insurance! #simplythebest"
We responded:
"We’re honored by your positive feedback Jorge! We’re glad to hear that your experience has been positive. We understand that you have several options available to you, and we are grateful that you have selected us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Ekaterina Gomez

April 28, 2026

5  out of  5
rating by Ekaterina Gomez
"It was an excellent experience! Michael Vera was very patient, answered all my questions thoroughly, and demonstrated strong knowledge. He made the process smooth and stress-free, and I felt confident in my decisions thanks to his guidance. Truly outstanding service!!! Thank you!"
We responded:
"Thank you so much for your kind words, Ekaterina! We’re thrilled to hear that Michael Vera provided you with patient, knowledgeable, and stress-free service. It’s our goal to make every experience as smooth and confident as possible. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Kyle Whaley

April 21, 2026

1  out of  5
rating by Kyle Whaley
"I’ve been with this office since I first started driving, and while it was decent in the beginning, the service has steadily declined to the point it’s honestly disappointing.

There’s essentially no follow-up, communication is inconsistent at best, and phone interactions often come off as passive-aggressive instead of helpful. As a long-term customer I no longer felt appreciated, just like another policy number they couldn’t be bothered with.

What finally pushed me to leave was the complete lack of basic customer service. No check-ins, no accountability, and no effort to maintain the relationship.

I switched to another State Farm office, and the difference is night and day. They actually follow up, take time to answer questions, and treat you like your business matters.

Save yourself the frustration and go somewhere that values its customers, because this location clearly doesn’t."
We responded:
"Hi Kyle, Thank you for sharing your feedback. I’m truly sorry to hear about your disappointing experience with our agency, especially as a long-term customer. We strive to provide attentive and respectful service to every client, and it’s clear we fell short in your case.

Your concerns about follow-up, communication, and customer care are important to us, and I sincerely apologize for any frustration or feelings of being unappreciated. We value every customer and regret that we did not demonstrate that to you.

Please know that your feedback will be shared with our team as we work to improve our service and ensure this does not happen again. If you would be open to discussing your experience further, I would welcome the opportunity to speak with you personally. You can contact me directly. Thank you again for your honesty, and I wish you the very best moving forward."
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Maikel Hernández

April 20, 2026

5  out of  5
rating by Maikel Hernández
"Gracias Miikol Suárez por su servicio muy profesional"
We responded:
"¡Gracias, Maikel! Michael Suarez es un gran aporte para nuestro equipo y estamos encantados de contar con el. Nos alegra saber que su experiencia ha sido positiva y esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
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Catherine Funes

April 15, 2026

5  out of  5
rating by Catherine Funes
"Excellent customer service from Mike at State Farm. Highly recommend."
We responded:
"Thank you for your positive feedback, Catherine! We are delighted to know you had a great experience with Michael Vera. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"