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Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jorge Benitez

November 2, 2026

5 out of 5 rating by Jorge Benitez
"Carla was exceptional; she was knowledgeable, courteous and very responsive. I highly recommend her to anyone..."
We responded:
"Thank you Jorge! We are delighted to know you had a great experience with Frank. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help! "
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Amelia Timpone

October 29, 2026

5 out of 5 rating by Amelia Timpone
"Paola is amazing! Super helpful and has great energy! Definitely recommend working with her!!!"
We responded:
"Thank you, Amelia! We’re thrilled to hear that Paola provided you with such a positive experience. Her enthusiasm, dedication, and genuine care for our customers truly make a difference. We’re fortunate to have her on our team! Thank you for trusting Gus Cisneros State Farm Insurance with your insurance needs. We look forward to continuing to serve you!"
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Rocio Bello

October 29, 2026

5 out of 5 rating by Rocio Bello
"La mejor atención por Michael Vera. Gracias por todo. Excelente servicio. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Muchísimas gracias, Rocio por su excelente reseña y por sus amables palabras! Nos alegra saber que Michael Vera le brindó una atención excepcional. En Gus Cisneros State Farm, nos esforzamos cada día por ofrecer un servicio profesional, amable y personalizado. Agradecemos sinceramente su confianza y la oportunidad de ayudarle con sus necesidades de seguros. ¡Estamos siempre a su disposición!"
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mike b

October 29, 2026

5 out of 5 rating by mike b
"Beatriz Muñoz was a pleasure to work with on purchasing a new policy with State Farm. I enjoyed speaking with her on the phone. Much appreciated."
We responded:
"Thank you, Mike B! We’re delighted to hear that Beatriz made your experience of purchasing a new policy pleasant and enjoyable. She truly takes pride in providing excellent customer service, and we’re fortunate to have her on our team. We sincerely appreciate your trust in Gus Cisneros State Farm Insurance and look forward to assisting you with your insurance needs for years to come!"
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Noel Castro Cruz

October 28, 2026

5 out of 5 rating by Noel Castro Cruz
"Muy buena y profesional"
We responded:
"¡Muchas gracias, Noel, por tomarse el tiempo de compartir su experiencia! Nos alegra saber que Paola le brindó una atención profesional y de calidad. Agradecemos mucho su confianza en nuestro equipo de Gus Cisneros State Farm. ¡Estamos siempre a su disposición para ayudarle con sus necesidades de seguros!"
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jace lindholm

October 28, 2026

5 out of 5 rating by jace lindholm
"Michael Vera was very helpful and definitely going to be connected in the future thank you for your help."
We responded:
"Thank you, Jace, for your kind review! We’re delighted to hear that Michael Vera provided you with such a positive experience. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs in the future. Thank you for choosing Gus Cisneros State Farm Agency!"
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Sophie&Gaby

October 27, 2026

5 out of 5 rating by Sophie&Gaby
"I had an excellent experience with Paola from Gus Cisneros ,at State Farm. She was professional, diligent, knowledgeable, and incredibly helpful throughout the process. She made getting my vehicle insurance policy quick and hassle-free, answering all of my questions and ensuring everything was handled smoothly. Paola also advised me that I should have The safe and save to help reduce my cost, which I really appreciated. I truly valued her outstanding customer service and attention to detail. I look forward to continuing to work with Paola for my future insurance needs. Highly recommend!"
We responded:
"Thank you, Sophie&Gaby for your wonderful review and recommendation! We’re thrilled to hear about your excellent experience with Paola. Her dedication to providing knowledgeable, attentive, and personalized service truly reflects the values of our agency. We’re especially pleased that she made the process of obtaining your auto insurance smooth and stress-free while helping you explore opportunities to save through our Drive Safe & Save program. We sincerely appreciate your trust in Gus Cisneros State Farm Agency and look forward to continuing to assist you with all your insurance needs. Thank you for being a valued part of our State Farm family!"
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Jessica Benitez

October 27, 2026

5 out of 5 rating by Jessica Benitez
"He was amazing, very detailed, took his time explaining everything. Highly recommend! Michael Vera"
We responded:
"Thank you, Jessica! We’re delighted to hear that you had such a positive experience and that everything was explained thoroughly. Our team takes pride in providing personalized service and making sure our customers feel informed and confident. We truly appreciate your trust in Gus Cisneros State Farm Agency and look forward to continuing to serve you!"
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Gaby Plisetsky

October 26, 2026

5 out of 5 rating by Gaby Plisetsky
"Paola Santos was amazing! Excellent costumer service will for sure recommend!!"
We responded:
"Thank you, Gaby! We’re thrilled to hear that Paola provided you with excellent customer service and made your experience such a positive one. Your kind words and recommendation mean so much to our team. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Ceily Viera

October 26, 2026

5 out of 5 rating by Ceily Viera
"Michael Vera was very knowledgeable and patience with my policy changes and help me througth the process in very grateful"
We responded:
"Thank you, Ceily! We’re delighted to hear that Michael Vera provided you with knowledgeable, patient, and helpful service throughout your policy changes. We understand how important it is to feel supported during the process, and we’re glad Michael made your experience a positive one. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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tina faith

October 22, 2026

5 out of 5 rating by tina faith
"Always great customer service from Maribel. Thank you!"
We responded:
"Thank you, Tina! We’re delighted to hear that Maribel continues to provide you with excellent customer service. We truly appreciate your trust and support, and we look forward to continuing to assist you with all your insurance needs. Thank you for being a valued part of our State Farm family!"
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Andrea Smart

October 22, 2026

5 out of 5 rating by Andrea Smart
"I'm much appreciated the patience and knowledge of agent Grethel Sanchez, in reviewing my policy and all the details, fully answering my questions."
We responded:
"Thank you, Andrea! We are excited your experience with Grethel was a great one. We are committed to providing you with our Good Neighbor service for many years to come. Thank you once again for your kind words!"
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Doby Nikolov

October 15, 2026

5 out of 5 rating by Doby Nikolov
"I had a wonderful experience working with Paola Santos for my auto insurance. She took the time to clearly explain my coverage options and helped me find a policy that fits my budget without cutting corners. It’s rare to find an agent who is this responsive, transparent, and genuinely cares. Highly recommend her office!"
We responded:
"Thank you, Doby, for your wonderful review and kind words! We are delighted to hear that Paola provided you with such a positive experience. She truly takes pride in ensuring our customers feel informed, confident, and comfortable with their coverage decisions. Your recognition of her dedication, professionalism, and genuine care means so much to our entire team. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Chris

October 9, 2026

5 out of 5 rating by Chris
"I had a great experience working with Paola. She was professional, patient, and extremely knowledgeable while walking me through all of my auto insurance options. She helped me find excellent coverage at very competitive pricing, and the office setting was welcoming and comfortable. Highly recommended!"
We responded:
"Thank you, Chris for your wonderful review and recommendation! We are delighted to hear that Paola provided you with such a positive experience. Her professionalism, patience, and dedication to helping our customers find the right coverage are qualities we truly value. We appreciate you trusting our agency with your auto insurance needs and are happy to know you felt welcomed and comfortable throughout the process. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Miguel Rodriguez

October 3, 2026

5 out of 5 rating by Miguel Rodriguez
"Paola was amazing from the start of the process she assisted me in purchasing my auto policy all the way through the end. I would a thousand percent recommend to give her a call! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Miguel for your wonderful review and recommendation! We’re thrilled to hear that Paola provided you with such a great experience from start to finish while assisting with your auto insurance. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Manuel Serer

October 1, 2026

5 out of 5 rating by Manuel Serer
"Maribel"
We responded:
"Thank you, Manuel for your 5-star review!"
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Idalmis Carbonell

September 30, 2026

5 out of 5 rating by Idalmis Carbonell
"Excelente el trabajo de Andres al cotizar la poliza de seguro de mi casa. Demostro mucho conocimiento y profesionalimo. Tuvo la paciencia para explicarme y responder todas mis preguntas. El precio fue muy bueno con todas las coberturas incluidas en mi nueva poliza. Yo definitamente recomiendo a Gus Cisneros- State Farm insurance company y en especial alagente Andres Chang."
We responded:
"¡Muchas gracias, Idalmis por compartir su experiencia y por sus amables palabras! Nos alegra saber que Andrés pudo brindarle un servicio profesional, atento y detallado durante el proceso de cotización de su seguro de hogar. Para nuestro equipo es muy importante que nuestros clientes comprendan sus coberturas y se sientan seguros con las decisiones que toman. Agradecemos sinceramente su confianza en Gus Cisneros – State Farm y su recomendación de Andrés Chang. Ha sido un placer atenderle y esperamos seguir ayudándole con sus necesidades de seguros en el futuro. ¡Gracias por elegirnos!"
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Gary Gordon

September 23, 2026

5 out of 5 rating by Gary Gordon
"ANDRES CHANG WAS GREAT."
We responded:
"Thank you, Gary! We’re so happy to hear Andres Chang was helpful and provided you with a great experience. We appreciate your business. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Eduardo Marquez

September 23, 2026

5 out of 5 rating by Eduardo Marquez
"This is an excellent Insurance Agency; they have provided great experience."
We responded:
"Thank you, Eduardo! We’re grateful you chose our agency and we’re glad you had a great experience. Providing excellent service is what we strive for every day. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Olivia

September 23, 2026

5 out of 5 rating by Olivia
"First time getting a quote, Paola was so nice and her customer service was excellent. She explained everystep and gave me information i had no idea about."
We responded:
"Thank you, Olivia! We’re thrilled to hear Paola made your first quote experience a great one—her friendly customer service, clear explanations, and helpful information are exactly what we aim for. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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jose mendez

September 22, 2026

5 out of 5 rating by jose mendez
"Fast, easy and most importantly saved money!!"
We responded:
"Thank you, Jose! We’re happy to hear that we were able to make the process fast and easy while helping you save money. We truly appreciate your business. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Peter Lai

September 18, 2026

5 out of 5 rating by Peter Lai
"Responsive and helpful."
We responded:
"Thank you Peter for your review! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Mauricio Ferrazza

September 17, 2026

5 out of 5 rating by Mauricio Ferrazza
"I cannot recommend my insurance agent, Andres Chang, highly enough! He went above and beyond to help me find a much better homeowners insurance rate. In just two days, he was able to reduce my premium from $2,800 to only $900 — an incredible savings of $1,900!

What impressed me most was his dedication, responsiveness, and willingness to do the work necessary to find a better option. He made the process straightforward and stress-free, kept me informed along the way, and delivered results far beyond what I expected.

Saving nearly 70% on my homeowners insurance is a huge deal, and I’m extremely grateful for his hard work. If you’re looking for an insurance professional who truly takes care of his clients and goes the extra mile, I would absolutely recommend him. Outstanding service and outstanding results!"
We responded:
"Thank you, Mauricio! We’re thrilled to hear that Andres was able to help you find a much better homeowners insurance rate—especially in such a short time. A savings of $1,900 (nearly 70%) is an incredible result, and it’s wonderful that you felt supported throughout the process.
We truly appreciate your recommendation and your trust. If you ever need anything in the future, we’re here to help! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Alina Quintero

September 17, 2026

5 out of 5 rating by Alina Quintero
"I had a great experience working with Maribel! She was extremely knowledgeable, professional, patient, and very helpful throughout the entire process. She took the time to explain everything clearly and made sure I understood all of my options. Unfortunately, at this time the rates weren’t competitive enough for me to make a switch, but the service Maribel provided was excellent. I truly appreciated her honesty, responsiveness, and willingness to help. I would definitely recommend her to anyone looking for a knowledgeable and caring insurance agent!"
We responded:
"Thank you, Alina! We’re really glad to hear you had a great experience with Maribel and that she was able to offer knowledgeable, professional, and patient support throughout the process. We also appreciate your honesty about the rates at this time—not every situation is the right fit, and it’s important that you make the best decision for your needs. We thank you for giving us the opportunity to quote you. If anything changes in the future, we’d be happy to help you review options anytime. "
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Nathaniel Govero

September 16, 2026

5 out of 5 rating by Nathaniel Govero
"Just wanted to give a shoutout to Paola for providing quick service, great communication and helping me set up insurance for my vehicle and home. I just moved to the area and she was very welcoming and quick to help me with my insurance needs. She explained everything throughly and answered all of my questions. I would definitely recommend this insurance agency!"
We responded:
"Thank you, Nathaniel! We are excited that your experience with Paola was positive. We’re thrilled to hear you felt welcomed, that she provided quick service and great communication, and that she took the time to explain everything clearly while helping you set up your insurance needs. Thank you for choosing us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"